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Keeping your account secure

Avoid having your account compromised with these tips for keeping your account secure.


Use A Secure Password

The first point of weakness for any online account is the strength of your password. Weak passwords are those which are comprised of dictionary words. Adding numbers, capital letters and symbols to your password increases the strength of your password dramatically.


Don't use the same Email + Password combination on multiple websites

Using the same email address and password combination on multiple websites is bad practise for keeping your account secure. If one of the websites you use is compromised then a hacker will be able to access every other website you use by using those same credentials. Your online accounts will fall like dominos.

We suggest using a password manager such as 1Password or LastPass so that you can use a different password on every site you use while only having to remember one password for unlocking your password manager. 


Don't share your login details with others

It may sound obvious, but if you share your login details with somebody else you're compromising your account. However, when it comes to private or restricted online video and digital media, sharing your login details is sometimes seen as an easy way of sharing the content with others.

If you share your details with somebody else, they may in turn share those details with others, and you may begin to lose control of your account. This puts your account security at risk.

If you really must share your login details with someone else, make sure it's not an email address and password combination that you use on other sites.

Please Note: If you are a Vimsy Channel owner, we encourage you to ask individuals to set up their own Vimsy member account. You can then use the relevant Member Group permissions and payment settings to give them the access they require on an individual basis, rather than ask your users to share an account.


Be diligent for phishing attacks

Beware of phishing attacks where a scammer poses as a legitimate company in order to steal your credentials. 

Common phishing attacks appear in the form of scam emails that represent legitimate companies and organisations that ask the victim to click a link to the scammer's website which looks very similar (if not identical) to the legitimate website. The victim then enters their real credentials into the fake website and the scammer uses the phished details to compromise the victim's account.

Phishing attacks can also happen over the phone. A scammer may pretend to be a a representative of a legitimate company to request information, such as credit card details, from the victim.

Although we have not observed any phishing attacks directed at our users, Vimsy will only contact our users with official @vimsy.co email addresses, and we will never ask for you for financial information via email, phone, chat or mailed letters.

When it comes to entering your credit or debit card details online through Vimsy, check that the website you're on ends in vimsy.co

Some channels may not be hosted on the Vimsy domain. If this is the case, make sure that the website you're visiting has a valid SSL certificate and that you trust the website you are about to give your information to.

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