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Setting up a Custom Domain for your Vimsy Channel

Warning: This process can get a little bit technical. You might need to get help with this if you’re not comfortable editing the DNS settings of your web domain.

Please contact support@vimsy.co or contact your domain registrar, web hosting provider, or website administrator for assistance.


Introduction

With Vimsy’s custom domain integration you can set your Vimsy Channel up with your own web domain. There are two ways that you can do this.

You can set your Vimsy Channel up as a subdomain of an existing website, where your Channel would be accessed through a URL like subdomain.yourdomain.com

Or you can set your Vimsy Channel to be the primary website for your domain, where your Vimsy Channel is the only thing people will access when they go to the URL. Your viewers would access your channel at www.yourdomain.com - This requires a few extra steps to get it up and running smoothly.

Before starting this process, it would be worthwhile loading the DNS settings for your web domain in a new tab or window so that you have easy access during this process.


Setting up your Primary Domain

To set up your Vimsy Channel with your own web domain, visit your channel settings and choose “Advanced” from the menu on the left. You will see a heading for using Vimsy with a custom domain.

Firstly, enable this setting. You will see some text boxes appear that you will now need to fill in. It is important to be aware that you will need to save your changes at the bottom of the page for any of these changes to come into effect.

Enter your custom domain’s URL into the text box in section 1. This should be the address that you want people to type in to get to your Vimsy Channel. If you’re setting your Vimsy Channel to be the primary content for your web domain, enter www. followed by your domain name.

Next, copy the URL in section 2. This URL should end in clearalias.com, which is the service we use to provide security and encryption for Vimsy Channels with custom domains.

You will need to create a CNAME record that points to the URL that you’ve just copied in the DNS settings for your web domain.

You can usually find instructions for this on your web host or domain registrar’s website, but generally speaking, the hostname should be the word you want people to type before the rest of your URL in order to access your videos – keep it simple with a word like “videos”, “channel” or “learn”. If your Vimsy Channel is your main website, you will need to add “www” as your hostname. The destination should be the clearalias.com URL that we have provided.

Different web domain providers may have different settings, or settings that are laid out differently to our example. If this step is not clear, please ask for help from Vimsy Support or from your web domain manager.

When your CNAME record has been created, save your changes on Vimsy. You’ve done all that you need to do to integrate Vimsy with your web domain, and your Channel should start redirecting to the new domain.

Please be patient during this process, however, as DNS records can sometimes take up to 48 hours to come into effect – although realistically you should see your changes within an hour.


Adding Alternative Domains

You will probably notice that there are additional options for adding alternative domains. You will only need to use these if your Vimsy Channel is your primary website for your domain, or if you have other domains that you need to point to your channel.

For the remainder of these instructions we’ll show you how to use these tools to set up a redirect at the root of your domain so that users don’t need to type in www. to access your channel. This will mean that they can simply type in yourdomain.com into their browser and still access your content. This is important if your Vimsy Channel is the main content for your web domain as some web browsers will show security warnings if you don’t do this.

If you need to use these tools for another purpose we would generally assume that you have some proficiency with managing web domains and DNS records and know what you’re doing!

To set up a “root level” redirect, add your custom domain’s address (without a subdomain) to the textbox in section 3.

Copy the URL in section 4, which is also a clearalias.com URL and return to the DNS settings for your web domain.

Create a new CNAME record with an asterisk * as the hostname and the clearalias.com domain from section 4 on Vimsy as your destination name. Then create an additional CNAME with an @ sign as the hostname, and add the clearalias.com domain as your destination for this too.

You should now have three CNAME records set up for Vimsy - “www.”, an asterisk and an @ sign.

With these CNAMEs in place, save your changes on Vimsy. Your web domain should now redirect all visitors to your Vimsy Channel, regardless of whether they typed www. or not.

If you have any difficulties with this process please contact Vimsy Support or your web domain provider.

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