Advice and answers from the Vimsy Team. For additional help, please contact firstname.lastname@example.org - and don't forget that you can use the search function above to find what you're looking for too.
Welcome to Vimsy Support
A brief introduction to the Vimsy support channel. Use the search function or navigate the collections below to find what you’re looking for. We have videos on a variety of useful topics.Watch Now
New to Vimsy or simply need a refresher?
Learn how to get started with Vimsy in this collection of videos. We’ll take you from setting up your channel all the way through to customising the appearance of your channel and using Vimsy with your own web domain.
You can follow along and create your own channel at vimsy.co/create
Use Vimsy to generate income from your videos
Learn how to use your Vimsy channel's powerful Purchasing and Subscription features to generate income for your business in these short videos.
Please note: these videos contain instructional information about using Vimsy. For pricing information, please head to vimsy.co/pricing
Manage the people who interact with your channel
The videos in this collection will help you understand what you can do to manage the Members who interact with your channel. For example, you can organise them into groups, or use Permissions to restrict content so that it can only be accessed by specific members or member groups.
Take a look at how your Members are interacting with your channel with Insights and Actions
Actions shows you activity on your channel, such as Member registrations, log ins, log outs, and purchase. Insights gives you data on who's been watching your videos, how much of the video has been watched and when.
Get all of the information you need about your Vimsy account
This collection is full of videos that can help anyone and everyone understand basic Vimsy account functions, such as resetting your password or understanding how a Vimsy account works. If you or your members are having troubles, or simply want more information, this is the place to look.